
CRM Developer
Zürich Area, Switzerland

CRM Developer
Zürich Area, Switzerland
- Amdocs Clarify CRM architecture, integration, design & development
- Telco Industry experience
- Java & J2EE development
- OO driven design & development
- Code quality assurance
Software Engineering, CRM, Amdocs, Clarify, CRM-Billing integration, Java/J2EE, Quality Assurance, Automated testing.
(Privately Held; 1001-5000 employees; Information Technology and Services industry)
January 2008 — Present (2 years )
Sunrise Communications AG is now the second-largest telecommunications operator in Switzerland, providing voice, both fixed and mobile, as well as data services to over 2.2 million business and residential customers.
(Public Company; DOX; Telecommunications industry)
April 2004 — December 2007 (3 years 9 months)
Amdocs (DOX) is the market leader in customer experience systems innovation (no. 1 provider for CRM and Billing software for Telco), a global company with revenue of $2.84 billion in FY 2007, with more than 16,000 employees, serving customers in more than 50 countries.
Positions :
- Senior SME (and Acting Lead) in Amdocs CRM Development Team (Brazil/Sicily/Italy)
- Senior SME in Amdocs Self Service team - Brazil
- Senior SME in Amdocs CRM - ABP Integration Team - Orion
Assignments:
- CRM development & maintenance
- Setting up integrated CRM-ABP environments
- Development of the Rapid Automation Tool
- Design for Quality Center - CUSMS integration interface
- QA activities (MAT/Sanity design & execution, automation)
Expertise:
- Knowledge of Amdocs Portfolio : CRM-ABP / CRM-AmSS / OMS-AmSS integration
- CRM Development - Java/J2EE - AIF, SOA, CIH, ABP integration (Draco/Pegasus/Sicily/Italy)
- Working experience in AUIF (Smart Client framework)
(Internet industry)
November 2003 — April 2004 (6 months)
Development of web based applications (mrdetective.ro, sicomed.ro, etc).
Java/VB/Delphi based tools for Travel and Real-Estate, Customer Management, Order Management, etc.
Marketing and Business Communication 2003 — 2004
Attended the Master Course for 2 semesters.
Bachelor's degree , Computer Science , 1998 — 2003
Online Business, Adobe Flex, Science Fiction, Travel, Online Marketing