
Engagement Manager, IMS Health, Stockholm Sweden
Stockholm Area, Sweden

Engagement Manager, IMS Health, Stockholm Sweden
Stockholm Area, Sweden
With 14 years of experience in the pharmaceutical industry with business process management and KPI dashboards in both R&D and Commercial Operations Robert has a wide understanding of the Pharma business with a particular expertise within the areas of clinical development and brand performance management.
Prior to joining his current employer, Robert worked for various pharmaceutical companies. Both in the business line functions as well as in informatics departments. He often acts as an advisor for senior management when business issues needs resolving by IT-solutions and related changes of business processes and KPI definitions.
Robert has a strong background in all aspects of clinical systems. He worked as Business Analyst, Advisor, Clinical Systems Manager, Service Manager, Project Manager and Management Consultant. He also participated in several implementations and mergers of various IT-systems and business processes.
Clinical development IT, CTMS, Resource Management, Strategic Trial Allocation, Monitor Visit Reporting, Clinical Trial Management Systems, Financial Forecasting, Clinical Operations IT, Strategic partnerships
(Public Company; RX; Pharmaceuticals industry)
July 2006 — Present (3 years 6 months)
Manages multiple consulting projects of varying complexity.
Contributes as subject matter expert in key projects. Customer relations.
Robert Kraft is an Engagement Manager in the Commercial Implementation and Market Research Services EMEA team based in Stockholm, Sweden. Robert has successfully led engagements in the areas of R&D IT, Business Intelligence and Brand Performance Management in his current role.
(Pharmaceuticals industry)
November 2003 — July 2006 (2 years 9 months)
Self employed with various consulting contracts
(Public Company; Pharmaceuticals industry)
November 2003 — May 2004 (7 months)
Business Analyst Consultant; Worked as advisor on systems architecture and business processes optimization.
- Helped to set up a strategic implementation plan for more effective workload allocation within a Global Clinical Operations Organization.
- Participated in major initiative for process change and organizational integration leading to more optimized operating procedures.
- Integrated an IT system for Clinical Trial Resource Management in new medical development operations organization.
(Public Company; PHA; Pharmaceuticals industry)
January 2001 — October 2003 (2 years 10 months)
Worked as designer, architect and overall project manager for
an enterprise wide Clinical Resource Management System.
· Gathered requirements, designed and implemented an enterprise wide Clinical Resource Management System with millions of dollars of ROI. The system has since earned a lot of attention inside and outside the corporation.
· Devised and implemented an algorithm for forecasting Monitor/CRA workload resulting in an optimised resource utilisation across more than 50 countries.
· Standardised R&D performance metrics that led to increased performance, optimised processes and contributed to new industry standards (CMR).
· Advised on technology for a Balanced Scorecard Project that turned into a high value decision support tool for senior management.
(Public Company; PHA; Pharmaceuticals industry)
October 1997 — December 2000 (3 years 3 months)
IT Project Leader
with budget accountability for key IT Projects
· Led architectural design, development and implementation of an enterprise wide Clinical Trial Management System which enables unprecedented information sharing and smoother decision making.
· Designed and implemented a 21 CFR PART11 compliant Contact Report Writing system that reduced the consolidation and reviewing time by 80% and is now considered to be a cornerstone in Study Management across the enterprise.
· Project Leader for developing and implementing a performance metrics Data Warehouse for R&D
(Information Technology and Services industry)
January 1996 — September 1997 (1 year 9 months)
University Certificate , Education and Human Resource Development , 1997 — 1997
University Certificate , Computer Science , 1995 — 1997