Yannick Jolliet

WW IS KM Director. Knowledge Mgmt & Project Portfolio Mgmt expert (MsC, PMP, PhD on-going). Serial intra/entre-preneur

Geneva Area, Switzerland

Current
  • WW Director Knowledge Management, ECM & Collaboration at Japan Tobacco
  • (Co-founder & managing director, subsidiary activity) at mobiLearn (Sole Proprietorship)
  • (Co-Founder, subsidiary activity) at Geneva Lake Executives
Past
  • Enterprise Content Management Program, CoE Lead – Senior Director at Japan Tobacco Int. (Geneva WW HQ)
  • Member of IT Senior Management, Strategic Governance Office Lead, Senior Director at Japan Tobacco International (Geneva WW HQ)
  • Global Web & Knowledge Management Strategist, Director at Japan Tobacco Int. (Geneva WW HQ)
  • Web & e-Collaboration Lead + PMO Lead, Manager at Stryker Europe, EMEA HQ
  • Business Consultant & Senior Project Manager at Arthur Andersen
  • (Co-founder & CIO, subsidiary activity) at Vertical*i Inc (Sole Proprietorship)
  • (Co-founder and administrator, subsidiary activity) at Netface SA
  • Financial Consultant at Coninco SA
  • (Founder and general manager, subsidiary activity) at Clic Informatique (Self-employed)
Education
  • University of Lausanne - HEC, PhD Program
  • INSEAD (Fontainebleau/Paris)
  • AIIM (USA)
  • PMI - Project Management Institute (USA)
  • Cranfield School of Management (UK)
  • INSEAD (Fontainebleau/Paris)
  • IMD (International Institute for Management Development, Lausanne)
  • MCE - Management Centre Europe (Brussels)
  • IBM Lotus Corporation
  • University of Lausanne - HEC (Business School)
  • EPFL (Technology Institute, Lausanne)
Connections
500+ connections
Industry
Information Technology and Services
Websites

Yannick Jolliet’s Summary

Main current activities:
• IS/IT WW Director in the Center of Excellence of a large mutinational
• Leading the Enterprise Content Management (ECM) / Knowledge Management (KM) global practice (encompasses Document & Record management, Internet/Intranet, eWorkplaces & Portals, Enterprise Search, Forms & Workflows, etc)
• Setup of a new start-up in mobile-learning business
• Networking: co-founder & lead of the Geneva Lake Executives networking club
• Project Management professor & researcher (PhD on-going)

Overall profile:
• Visionary and dynamic business leader with 15 years of experience. Unique blend of business knowledge, technical & organizational skills applied in multinational and multicultural environments.

• Strong strategic thinker and creative problem-solver, consistently demonstrating leadership and entrepreneurship qualities. Excellent ability to embrace change and to lead organizational transformations.

• Recognized for excellent interpersonal communication skills and familiar to interact at any hierarchical levels. Strong team player with collaborative management style, proven track-record as a highly motivational team leader.

• Background & achievements include: successfully co-lead a global IS department, co-directed global-scale Transformational Initiatives (worldwide outsourcing, departmental reorganization, enterprise Compliance & Record Management program), formed & lead a Strategic Governance Office (strategic planning, budget management, process governance, Project Portfolio Management), lead global Enterprise Content Management practices, set up 4 start-ups.

• Aspire to apply creativity and leadership to implement & lead ambitious strategic programs, organizations or businesses, or to reorganize/streamline existing ones.
.

Yannick Jolliet’s Specialties:

Strategic Planning • Organization Transformation & Change leadership • Compliance & Governance • Projects Portfolio Management, Project Rescue, Program Management Office • Outsourcing: Vendor Management & Service delivery mgmt • Web & e-Business • Knowledge Management & Enterprise Content Management • Intra/entre-preneurship


Yannick Jolliet’s Experience

  • WW Director Knowledge Management, ECM & Collaboration

    Japan Tobacco

    (Privately Held; 10,001 or more employees; Tobacco industry)

    July 2007Present (2 years 6 months)

    Designed from scratch & lead a global practice to offer professional services for JTI WW covering all component of the the Enterprise Content Management (ECM), Record Management & Knowledge Management / Collaboration arena.

    Operated as en intra-preneur to form a global internal consulting & Center of Excellence organization.

    - designed a strategic vision to increase KM maturity level within JTI
    - formed the global organization, including external partnerships & nearshoring
    - built a complete technical stack & set of collaborative features/capabilities
    - formalized an extensive portfolio of services with SLAs
    - designed tailored program/project management methodologies, as well as all supporting processes (incident management, change management, etc.)

  • (Co-founder & managing director, subsidiary activity)

    mobiLearn (Sole Proprietorship)

    (Sole Proprietorship; 1-10 employees; E-Learning industry)

    January 2006Present (4 years )

    .
    In parallel of my main activity:

    Conceived this venture to enable language learning via mobile phone for Chinese students & business men. Formed a management team and setup the company. Currently in early stage: prototype under development.
    .

  • (Co-Founder, subsidiary activity)

    Geneva Lake Executives

    (Public Company; 1-10 employees; Think Tanks industry)

    December 2005Present (4 years 1 month)

    The Geneva Lake Executives is a new netwroking platform (including LinkedIn + OpenBC Groups) for Swiss Professionals. Do register @ http://www.gle.ch

  • Enterprise Content Management Program, CoE Lead – Senior Director

    Japan Tobacco Int. (Geneva WW HQ)

    (Public Company; 10,001 or more employees; Information Services industry)

    February 2005July 2007 (2 years 6 months)

    .
    JTI initiated in 2005 a highly strategic Enterprise Content Management Program. This initiative of a large scope (Paper & Electronic Documents, Emails and Web content), and of a great magnitude (3 years, $70mio, 30+ FTE project team, 8’000 users worldwide) focuses on Record Management & Corporate Compliance.

    Hired by JTI’s Centre of Excellence (CoE) and working directly for the Chief Compliance Office to lead the overall Program from an Information Management perspective. Mission: implement best-in-class solutions & practices to (1) allow a more efficient usage of Information/Knowledge, (2) enforce effective management of company records throughout JTI globally.

    Key achievements include:
    --> Complete Document & Record Management solution based on EMC/Documentum technologies,
    --> Unique & shared Repository for all electronic documents, replacing entirely file systems,
    --> Automation of highly sensitive submission process for Scientific & Regulatory Affairs,
    .

  • Member of IT Senior Management, Strategic Governance Office Lead, Senior Director

    Japan Tobacco International (Geneva WW HQ)

    (Public Company; 10,001 or more employees; JTA; Tobacco industry)

    March 2002January 2005 (2 years 11 months)

    .
    JTI is world’s 3rd largest international tobacco company (e.g. Camel, Winston, Mild Seven) [www.jti.com]:

    Recruited by the CIO & working directly for him as a member of the IT Senior Management team to co directed JTI’s global IT organization (450+ professionals worldwide). Supported department’s major transformation (globalization & reorganization, outsourcing & downsizing, 24x7 operations), identified savings & regularly presented Benefits Realization to the CFO.

    As initiator & head of the IT Strategic Governance Office, managed a highly qualified team of 25 global directors & senior managers distributed worldwide, with mission to: (1) enforce strict processes Governance, (2) manage Strategic Planning & global Budget ($100mio), (3) implement a Project Management Office and a global Project Portfolio, (4) ensure effective service delivery from outsourcing partners, and (5) develop systematic Quality & Risk management processes.
    .

  • Global Web & Knowledge Management Strategist, Director

    Japan Tobacco Int. (Geneva WW HQ)

    (Public Company; 10,001 or more employees; JAT; Tobacco industry)

    March 2001March 2002 (1 year 1 month)

    .
    Japan Tobacco International (JTI) is world’s 3rd largest international tobacco company, part of the JT Group (US$40 billion turnover, 23,000 employees), manufacturing more than 90 cigarettes brands (e.g. Camel, Winston, Mild Seven) [www.jti.com]:

    Within JTI’s Business Innovation department in worldwide headquarter in Geneva, and reporting directly to the Board of Directors, drove the Corporate Web & Knowledge Management strategy and lead its implementation:

    --> Defined & promoted JTI’s Enterprise Web Strategy (including organization, process & technology),
    --> Designed the first global Web Information Architecture (corporate visual identity & consistent navigation, content organization & publishing governance, technical platform, global portal & search capabilities),
    --> Entirely redesigned & reorganize the Corporate Intranet, standardizing it globally (100+ sites worldwide, 8000 users),
    --> Promoted & implemented Knowledge Management & Collaborative practices.

    .

  • Web & e-Collaboration Lead + PMO Lead, Manager

    Stryker Europe, EMEA HQ

    (Public Company; 10,001 or more employees; Medical Devices industry)

    September 1999April 2001 (1 year 8 months)

    .
    For Stryker Corporation, EMEA HQ in Montreux's, a worldwide leading company in the medical devices industry [www.strykercorp.com]:

    As a direct report & “right arm” of the CIO, and one of the first managers of this newly created MIS EMEA department:

    --> Actively supported the department management (growth from 5 to 30+ FTE, process design, organizational aspects)
    --> Setup the first Project Management Office (PMO) and developed a systematic Project Management methodology
    --> Formed & lead the new Web & e-Collaboration practice for EMEA (strategy & organization)
    --> Designed & implemented a comprehensive Web strategy and first Intranet for EMEA (2’000 users)
    .

  • Business Consultant & Senior Project Manager

    Arthur Andersen

    (Partnership; 10,001 or more employees; Information Services industry)

    March 1997August 1999 (2 years 6 months)

    .
    For Arthur Andersen (now BearingPoint - www.bearingpoint.com), based in In Lausanne/Geneva:

    Within the Business Consulting division, as a Senior Project Manager specialized in Enterprise Content Management:

    --> Provided consulting & lead large scale Knowledge Management & Collaboration projects,
    --> Customers included Licensing, R&D or Logistic departments of global firms: Crédit Suisse, Swiss Re, Novartis,
    --> Implemented processes & solutions to manage: documents & quality assurance, web content & collaboration, communities of practices & expert networks, technical data & clinical drug development.
    .

  • (Co-founder & CIO, subsidiary activity)

    Vertical*i Inc (Sole Proprietorship)

    (Sole Proprietorship; 1-10 employees; Information Services industry)

    June 1998June 1999 (1 year 1 month)

    .
    In parallel of my main activity:

    Co-founded this Web Start-up focused on Innovation Management & e-Marketplace. Conceived the vision, co-developed the Business Plan, raised funds and set-up the company. Vertical*i has now adapted its business model and is still successful today. [www.verticali.com]
    .

  • (Co-founder and administrator, subsidiary activity)

    Netface SA

    (Privately Held; 1-10 employees; Information Services industry)

    June 1996June 1997 (1 year 1 month)

    .
    In parallel of my main activity:

    Riding the first Internet wave in Europe, set-up and administered this innovative Web development & Multimedia production company (SwissForum.ch, Bernard-Nicod.ch). The company has then been successfully sold to the European real estate leader Immostreet.com, becoming the Swiss leader with Immostreet.ch. [www.immostreet.ch]
    .

  • Financial Consultant

    Coninco SA

    (Privately Held; 1-10 employees; Financial Services industry)

    November 1994February 1997 (2 years 4 months)

    .
    For Coninco SA [www.coninco.ch], based in Vevey (Institutional Consulting and Asset Management strategies for Pension Funds):

    Hired during last year of university as a financial consultant and CEO’s future successor:

    --> Performed financial analysis of portfolios’ performances & recommended strategic assets allocation,
    --> Developed new financial analysis & reporting systems, and co-created a new Performance Index,
    --> Actively facilitated overall company development through automation of business processes.
    --> Managed company's IT environment
    .

  • (Founder and general manager, subsidiary activity)

    Clic Informatique (Self-employed)

    (Self-Employed; Myself Only; Information Services industry)

    June 1991June 1996 (5 years 1 month)

    .
    In parallel of my main activity:

    Founded and managed this Consulting & Training agency during my studies. Key customers included « Suter & Suter architecture », « Office des Constructions Fédérales », « Centre de logopédie de Lausanne», « Banque Bruxelles Lambert ».
    .


Yannick Jolliet’s Education

  • University of Lausanne - HEC, PhD Program

    PhD , "Corporate Strategy & Project Portfolio Management + Knowledge Management" , 20062008

    Thesis under the supervision of the vice-dean of the University, peformed while in employment.
    www.hec.unil.ch

  • INSEAD (Fontainebleau/Paris)

    "Finance for Executive, Managing for value", executive course , Finance , November 2005December 2005

    www.insead.fr

  • AIIM (USA)

    Certified Knowledge Management practitioneer , Knowledge Management , June 2005December 2005

    www.aiim.org - www.aiim.org/education/ecmcertificate.asp

  • PMI - Project Management Institute (USA)

    PMP - Project Management Professional , Project Management , January 2005August 2005

    Certified PMP (Project Management Professional)

    Activities and Societies:
    Participate to the re-writing the second edition of PMI's OPM3 book (Organizational Project Management Maturity Model)
  • Cranfield School of Management (UK)

    "Developing Information Systems Strategies” executive course , Information Systems Strategies , June 2003June 2003

    www.cranfield.ac.uk

  • INSEAD (Fontainebleau/Paris)

    "Competing in the Information Age” executive course , e-business & strategy , June 2002June 2002

    www.insead.fr

  • IMD (International Institute for Management Development, Lausanne)

    “e-Business” executive course , “e-Business" , November 2001November 2001

    www.imd.ch

  • MCE - Management Centre Europe (Brussels)

    Project Management intensive course , « Project Management for IT/IS people » and « The People Side of Project Management ». , December 2000December 2000

    www.mce.be

  • IBM Lotus Corporation

    Lotus Notes/Domino expert: "Certified Lotus Professional”, "Certified Lotus Instructor" , Lotus Notes/Domino , June 1998June 2000

    www.lotus.com/services/education.nsf/wdocs/educationhomepage

  • University of Lausanne - HEC (Business School)

    Business Admin. degree , Business Administration, option Finance & Computer Sciences , 19911994

    www.hec.unil.ch

  • EPFL (Technology Institute, Lausanne)

    CMS , Special Mathematics Course , September 1990August 1991

    www.epfl.ch


Additional Information

Yannick Jolliet’s Websites:

Yannick Jolliet’s Interests:

- Family: maried since 16 years, 1 daughter (studying law at University) - Personal development: Philosophy, Psychology, Zen, Yoga - Culture: Art, Photo, Theatre, Reading, Gastronomy (incl. wines, cigars & single malts) - Sports & games: Golf, Squash, Ski, Chess and game of Go.

Yannick Jolliet’s Groups:

- MENSA International: forum for intellectual exchange about human intelligence [www.mensa.org]
- Lions Club Riviera Lausanne: global service organization, actively participate with my wife who is member [www.lions-w.ch/riviera]
- Geneva Lake Executives networking club, co-founder and board member [www.gle.ch]
- PMI Swiss Chapter’s “Project Management & Quality” Specific Interest Group (co-founder and board member)
- IMD, INSEAD, Cranfield Business School, HEC Lausanne (Alumni Networks)
- ASC Asociation Suisse des Cadres [www.cadres.ch]
- PMI Project Management Institute [www.pmi.org]
- SMP Swiss Project Management Association [www.project-management.ch]
- ASO Swiss Association for Organisation & Management [www.aso-organisation.ch]
- AIIM Enterprise Content Management Association [www.aiim.org]
- Council of Advisors: global network of executives & industry professionals [www.thecouncils.com]

  •    IMD Alumni, Faculty & Staff
  •    IASE
  •    Business Process eXcellence conference (BPX2004)
  •    Blue: The DallasBlue Business Network (25,000+ members)
  •    eOffice
  •    Mensa
  •    PMIConsultingSIG
  •    Agile Project Management
  •    Earlystage.com Entrepreneurs
  •    Gradués HEC Lausanne, Vaud, Suisse
  •    PADI
  •    SuperYacht Owners & Professionals

Yannick Jolliet’s Honors:

In 1986, at the national contest organized by the UBS bank about the topic "An invention for the Switzerland of tomorrow": won 1st prize award for a revolutionary "Public Urban Transportation" concept.


Yannick Jolliet’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
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  • getting back in touch

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