
Sr. Solution Engineer for Progress Software
Zürich Area, Switzerland

Sr. Solution Engineer for Progress Software
Zürich Area, Switzerland
Pre-Sales Engineer with strong business, technical and industry knowledge; Leading Proof of Concept projects, designing innovative solutions/architectures specific to customers' business needs. Doing workshops with prospects, delivering internal and external trainings and ensure customer needs are met.
Strong sales skills while always working with the latest technology, specialized in making customer demos look good and convincing/explaining complex architectures, products, technologies and their business value.
Able to deliver marketing message and talk to various levels (from IT to CxO).
Focus on SOA and CRM (some OSS) at Telecommunication providers, Financial Services and large Enterprises in Hi-Tec and Manufacturing.
Industries:
Telecommunications, Hi-Tec / Manufacturing, Financial sector
Technological background:
Service Oriented Architectures (SOA), J2EE (BEA Weblogic Server), EJB, Web Services, XML, HTML, MVC v2, JMS, Portal (BEA Weblogic Portal), CRM Technologies/Architectures, Relational Databases (MSSQL, Oracle), Windows, Linux;
Java, Java Script, C, C++, Visual Basic, Clear Basic, Assembler.
(Public Company; 1001-5000 employees; PRGS; Computer Software industry)
August 2008 — Present (1 year 5 months)
Support customers and partners with the selection and use of Progress products.
Deliver technical presentations and help solving business problems at (potential) customers.
Deliver knowledge and expertise for Enterprise Service Bus (ESB), Service Oriented Architecture (SOA), Web Serevices Management, Complex Event Processing (CEP) and Semantic Data Integration products.
(Public Company; 10,001 or more employees; DOX; Computer Software industry)
March 2002 — August 2008 (6 years 6 months)
Analyze customer pain-points and create solution scenarios tailored to the specific requirements and needs.
Design and lead PoC (Proof of Concept) projects for customer specific prototypes.
Doing workshops and technical training for customers from the Telecommunications, Finance and Hi-Tech / Manufacturing market.
Deliver marketing message and convince prospects at all levels (from IT to CxO).
Contrive and develop Demo-Environments for the Pre-Sales community.
Internal / external technical and functional training for upcoming Amdocs CRM product releases.
Doing customer presentations and leading discussions regarding products and system implementation.
(Public Company; 1001-5000 employees; clfy; Computer Software industry)
July 2000 — March 2002 (1 year 9 months)
Deliver customer demos to potential customers, answer RFP and RFI papers and represent the company on trade shows, etc.
(Public Company; 51-200 employees; uti; Computer Software industry)
October 1998 — July 2000 (1 year 10 months)
Architectural responsibility for the Safeguard Advanced Security (SGAS) Product. Implementing a new configuration tool based on Microsofts Management Console, enhancing the Smartcard logon functionality to support new cards and fingerprint scanners.
MBA , International Management , 2006 — 2009
Master Thesis about "CRM 2.0 - Next Generation Customer Relationship Model"
975 Points , TOEIC , 2006 — 2006
Dipl. Ing. (FH) , Ingenieurinformatik - computer sciences , 1993 — 1998
Kommunikations-Elektroniker (Informationstechnik) , Information Technology , 1989 — 1992
Vocational Education at IBM (Mainz)
Amateur Radio, Swimming, Biking, Hiking
www.guidooswald.de
Special Contribution Award 2003, Amdocs-Clarify CRM